Pensions in payment: your annual pension increase

25 April 2024

If you’re receiving a pension from the Scheme, your annual pension increase will be applied from 1 May 2024. The increase you’ll receive is calculated in line with the Scheme Rules and legislation.

You can find all the details in your pension increase letter, which is now available for you to view securely on the M&S Pension Scheme Portal.

Follow these simple steps to view your letter:

  1. Log in to the portal – remember your login name will be something you chose and not your email address.
  2. Under ‘My Details’ click on ‘My Mailbox’.
  3. Under ‘Attachments’ click on the link next to the icon to download your letter. If you’ve clicked the icon but you can’t see your letter, you should check your device’s ‘Downloads’ or ‘My Documents’ folder.

If you’ve not yet registered for the secure Portal, it’s easy to do. Just go to the M&S Pension Scheme Portal and click 'Register'.

Need help with registering or resetting your login? Take a look at our portal guides.

You can also view your payslips and P60 for 2023/24 on the Portal, by clicking on the links under ‘My Pension’ on the Portal homepage.


This is a busy time for the Pensions Administration Team and it's likely it will take you longer to get through on the phone. Please think about whether your query is urgent or if it could be answered through the Scheme website or within the Portal instead.