Telling us a member has died.

If you need to let us know that a member has died, please either contact the Pensions Administration Team or, if you’d prefer to complete the process online, fill in the online Bereavement Form here and a member of the team will be in touch via email. They will tell you what you need to do and what the Trustee needs to check if there are any benefits payable to dependants.

You will need to provide an original or certified copy of the death certificate for the member’s record. An original certificate will be returned by special delivery within two working days of having received the certificate.

The team will normally respond within three working days of you contacting them. However, it will take longer to let you know if any further benefits are payable and the team may request additional information from you.