Looking after your pension in the Scheme is extremely important to the Trustee. In these uncertain times, we want to reassure you that we continue to manage the scheme in the best interest of its members.
Graham Oakley, who is the Chairman of the Trustee Board says: “Our priorities remain making sure that pensions are paid on time, monitoring the performance of the Scheme’s investments and keeping a close eye on the Company’s ability to support the Scheme into the future.
It’s important to remember that the assets of the Scheme are held completely separately from M&S plc and the Scheme is well-funded.
The Trustee has a number of professional experts experienced in working together during unexpected circumstances and providing the advice we need to keep things moving. We also have a Trustee Executive Team that closely oversees the day-to-day management of the Scheme, responds quickly to developments and keeps the Trustee regularly up to date.
We’ve put together a Q&A, which provides more detailed information and will be updated if anything changes.
The Pension Administration Team helpline is well-equipped to answer any queries about your pension in the coming weeks and months. However, we ask members to consider whether your query is urgent and if it could be answered by email, through the website or within your pension account on The M&S Pension Scheme Portal.
These are challenging times, but I hope this gives you some peace of mind.’’
Q&A - Managing the impact of Coronavirus (Updated 04.01.2021)
There are also a few simple steps that you can take to help you look after your pension and make sure you take the right decisions at the right time for you.