Updating my bank account

If your bank details change, it's important you provide us with your new details.

You can submit a change of bank details by logging into your pension account on the Portal. If you haven’t already registered, watch our step-by-step guide and register here. If you need help changing your bank details online, follow our step-by-step instructions.

If you’d prefer to provide this to us in writing, you can write to the Pensions Administration Team.

You’ll need to provide your new bank details on or before the 10th of each month for us to process your request in time for the next pension payment. It normally takes five working days.